[Resolved]  Trai — excessively charged by videocon d2h

I recharged for rs.330/ on 6/4/19 & they confirmed it by sms & received mail reconfirming the payment and also committed due date as 6/5/19. But all of a sudden on 11/4/19 a notification appeared in my tv that due date is 29/4/19. As a reply to my complaint, they replied that one month charge amount is rs.445.20/ i gave the working as under.: silver tamil hd combo= rs274/ adds on for vijay (17) + mega (3) + raj (3) ndtv (3) + timesnow (3) indiatoday (1) + discovery (4) + bbc (1) = rs.35 + 6.30 (Gst) =41.30
Grand total to be paid =rs.274 + 41.30 =rs 315.30./ so the amount rs.445.20 is not correct. I pointed out the excess amount rs.129.90/ is not reasonable and requested to extend due date to 6/5/19. For which vediocon is not responding till now and on the other hand they are remaining for further payment. Kindly help me. M. R. Basharapandian
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Basharapandian,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information