Trai — for airtel number porting issue

Address:

Khordha, Odisha, 751021

Am soumyajit. My airtel contact no [protected]. Recently port my number from karnataka airtel to bhubaneswar airtel on 2nd jan 2018 then i have received confirmation from airtel on 8 jan that your porting complete, now you can use new sim. But it is not working. Already i informed customers care retailers also nodal officer regarding this matter. But still i have not received any confirmation from their end. I am unable to understand that why it will take long time, also if there is problem on porting why airtel stop my old number. I am really facing trouble at this moment because i have a single sim i have no alternative contact. Please look into this matter on high priority and let me know the status.