Trai — hathway cable

Vivian Vaz

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400064

I am from mumbai, malad west, mumbai-400064. I have hathway cable installed in my house under the name columbus cable. The operator has blocked all the channels except the 26 free to air channels inspite of the date submitted by the government being 31st march. On calling them they force me to take the maharashtra 130 rs pack in which you get 100 fta channels which i don't want. As per governments rules we have an option to choose the above mentioned category which hathway isn't providing. Please follow back. Thanks.

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sandyndxb

Hathway Customer account number [protected] - Paid up the charges this morning as per Transaction ID HAT26465c178d454 .but all channels have been now blocked . Hathway operator in Colaba does not respond ; and when one of them did, they said they will NOT allow FTA channel other thn the Maharashtra PAck offered by them - and alacarte selection will not be entertained by them.
THIS IS THE SECOND MONTH IN A ROW OF THIS BEHAVIOUR. CONTACT PERSON OF HATHWAY COLABA IS MR. ROCKY LOBO TEL : [protected].

PLEASE DO HELP !
Thanks and Regards
Sandeep Singh
[protected]