Trai — how irresponsible trait and vodafone virtually killed me in digital india by blocking my number

Address:

Raigad, Maharashtra, 410210

Trai/ vodafone bloked number: my wife is holding number [protected]. Long ago this number was purchased from idea and 6 month back ported to vodafone.in december 2018 number was blocked without any call. When we complaint to vodafone they said it was done by trai and they transferred number from prepaid to postpaid on my name malay kenia. But on 6th january 2019 number was again blocked.

Reason given by vodafone is this number is used for telemarketing now you may check call history this was prepaid number hardy 20-30 calls to relatives was made per month and this was never used for marketing.

Trai blocked this number without giving details who complaint? What kind of marketing call they are claiming? Nothing!!! Trai don not have any customer care helpline or any office in maharshtara. As i am customer of vodafone i called to customer care visited gallary at kharghar navi mumbai till date they have not given me my call record or exact reason for blocking number.

Now all my bank account, paytm, amezon pay, aadhar card are linked with this number. My identity in this digital india is otp on my mobile and trai virtually sealed all my digital wallet. Stopped my financial transaction. If i dont have mobile i cant login to many accounts which are completely digital i. E. Without mobile number i do not exist and trai killed me in this digital world without any mistake or without giving any reason. And past few days i am calling to vodafone roaming restlessly to start my number but nothing worked.

Now if i am being punished i don't even have right to know my mistake?

How trai can suddenly block personal numbers without any process?
If trai is dealing with consumers why trai is so much unapproachable? And if trai is dealing via telecom operators then responsibility lies with vodafone why they dont have any reasons and throwing all responsibility on trai?

In this case i am being punished for irresponsible behavior of trai and vodafone will you investigate and set accountability? So thousands of other do not get killed.