Trai — I was charged double the amount for sending messages | |||||
I have been charged double the amount for sending the messages and when i called the vodafone customer care member they are saying no sir we cannot do anything. Ill send a group message to 14 members and they are charging me 28 msg balances and when i questioned them they are saying sir u have sent the 28 msgs and i did not send those msgs twice they are charging double andy receipirnts are also not receiving the messages twice and they kept my call in hold nearly for a period of 40 kind and still continuing saying i'll connect to the superior But atlast they did not connect and i'm complaining this while i was in hold they are cheating me since last 3 months that to this was the periods from which i noticed the fraud. And. Attaching a screenshot of me keeping in hold nearly for a 43 mins Was this information helpful? | |||||
TRAI customer support has been notified about the posted complaint. | |||||
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