[Resolved]  Trai — id # 84595578 / viedecon d2h

Address:682031

In december there was balance amount rs.156. Again i paid rs.1200/- on february 01, 2019. Again i paid 1200/- on march 01, 2019. A total of rs.2556/- in my account. The problem is they are not providing any malayalam channels, only news channels. The current amount in my account is 1222/-. I did not understand without giving any channels they are taking amount. I sent nearly 10 emails, they will tell soon you will get all malayalam channels. Kindly advise them to do something, or else i will switch over to other channel company. Please kindly do the needful.

Thaks
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Allan,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Allan,

As discussed over the call on RTN ( [protected] ), you wanted to add all Malayalam Channels same has been done and if you want to make any further changes to in your package then you can also visit our application or website.

Regards,
Team d2h

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