[Resolved] Trai — I'm complaint about wrong information of airtel offers

deepesh punna

from Valapattanam, Kerala

Address:

Malappuram, Kerala

The previuous 22 september friday i do a reacharge of 244, this offer include unlimited airtel to airtel calls and 1gb/day 4g/3g/2g 70 days
These offer doesn't include any information about 4g handset, after the reacharge they say this offer only can use 4g handset users, unfortunately my handset was a 3g one because i can't use this offer
Please take immediate solution for this complaint
(The screenshot of offer included)

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Oct 5, 2017

Complaint marked as Resolved

The only solution is i can use my data pack with 3G smart phone, otherwise they refund the amount, this reacharge done through my airtel app the amount refund my airtel wallet Email :[email protected] mob:9544348210

TRAI customer support has been notified about the posted complaint.

Sep 30, 2017

Updated by deepesh punna I am also cheated by airtel network they give compensation to me .the image i was uploaded is the evidence against him

Sep 30, 2017

Updated by deepesh punna I call airtel customer care many times but they did not say any solution, i done this reacharge as a common man, they did not display anything about 4G hand set
I believed TRAI, I hope you will solve my problem