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Trai — jio voice calling and internet service

My name is Gadadhar ###, a resident of VILL-BANSHI, Bankura. I am using reliance jio. But for 4 months the connection of jio is very very poor, I contacted the jio CUSTOMER CARE for solutions, but every time they said that the problem will be solved by installing tower. Now the problem is gaining its intensity, calls are automatically dropping, calls are not connecting, I have unlimited internet pack but can't use the internet due to very poor connection.

Complaint Status


[May 08, 2018] TRAI customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    2%
    Complaints
    4418
    Pending
    0
    Resolved
    91
    location
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506