Trai — Mts india bill after deactivation request

Address:	New Delhi, Delhi, 110943
Website:	www.mtsindia.in

This is to inform you that, i have already placed request to deactivate my mts number [protected] on 31 january 2017, then why i am getting furthest bill on regular basis.
I was in united states of america in the entire month of january 2017.in my absence you continue to call my family members to pay the due amount. You have also threatened my family members for court case. You called and threaten my father in-law who is a heart patients without my permission. Then i called on 31 january to customer care that i am paying the full remaining amount today it self, but please deactivate my connection from now onwards, i won't pay any amount again and i don't want your number any more. On same day i paid the full amount and told me by your customer care.in response, the customer care told me that my number is already deactivated.

Then why i am getting further bill as since january i am not using your service and already requested to deactivated. Why you called my family members on my behalf.

Last week also i called customer care regarding this matter. I also got verification call for the deactivation. Then again i am getting sms with the increase amount of bill payment.

When i have already requested on 31 january to deactivate my services, then why i am getting these bills. If you continue to send me bill then i have to go to consumer court for this issue. Also my father in law was totally hearted with your threatening calls. I will also bring this issue.

I also want to clear that i won't pay any amount as i have already requested for the deactivation and i am not using your services from january 31 2017.

Please take the necessary action.

Thanks
Abhay kumar sinha
Mob no [protected]