Trai — multi tv charges of dish tv and charging high ncf

Address:

Budhi, House No. 61, Ward No.2, Kathua, Jammu and Kashmir, 184143

Dear sir,
I have dish tv parent connection ([protected]) along with three multi connection. I have taken super sports hd pack of rs 397 and also on super sports hd on two connection and super sports sd on one connection. Upto feb. 2019 dish tv are charging rs 225 for three multi connections and rs 397 on parent connection. Now dish tv are charging rs 397 for two multi connection for super sports hd and rs 278 for third multi connection fr super sports sd from march 2019 without giving any concession on child connections. Also dish tv are charging ncf of rs 224 for parent connection and rs 59 for each child connection, but that was not upto last month. As per trai press release no. 10/2019, ncf for second/additional connection is not mandatory (Same is attached for your information). Sir if there is change in traiff for multi connections according to trai, provide me information (Evidence) by mail. Also i have contacted dish tv customer care and email this matter to dishtv and they have revert back me through mail by saying they have changed the tariff acoording to trai rules, but without providing me any copy of traii order, which i have sought from them. Dish tv are charging extra charges for mulit connections
Sir plz take action against the dish tv.

Thanks
Subash sharma
Email id:[protected]@gmail.com