Trai — my complaint is about pathetic service of airtel

Address:

Giridih, Jharkhand, 815301

Dear sir,
I, santosh vishwakarma, am customer of airtel telecom. I replaced my old airtel sim card to new airtel 4g sim card on 18/12/2018 at 12:00pm. Sim is activated soon but messaging service is not activated till now. I called airtel customer care and they said that after 22 hours it will be activate but after 30 hours it is not activated. I called customer care again on 20/12/2018 at 03:05pm and they given me a complaint number but still my messaging service is not activated. Compain number is [protected].
Sir, messaging service is very necessary for me because my all works depending on us but airtel continuously gives me losses.
Sir, please solve my issue.