Trai — mypack has not been updated.

Singh11Rishi

Address:

Flat no 206 yelhanaka new town, 560064

My customer id is[protected] with videocon d2h. Its been 2 months, i eequeated for new revised pack. Pack has not been changed yet and on top of that its getting updated all unwanted chanel.

Tried calling customer so many times but its not reachable even i wrote several mails but no reply.

People at customer care are very unprofessional, must get some reply but everytime i get auto reply.

Thanks

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Comments

Aman Kapkoti

My current month subscription end date is 18/03/2019 and my monthly charge is 355.
Today i recharge of Rs. 400 and I got message that next due date is 16/04.

How they can reduce my number of days.

Dish TV
VCC no:[protected]

Amit Popl

from delhi, Delhi

Very poor service & customercare of videocon d2h.no customercare number is working.

d2h Customer Care

from Delhi, Delhi

Dear Rishi,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

[email protected]

Dear all
Pls updates last few day no work my Videocon D2H setup box any problems
Pls call [protected]
Customer ID 9407962
Another last options other d2h provider change

You do not get people's customer care. Call me for the last 5 days.

Thanks
Gour Krishna Shyamal
[protected]

[email protected]'s reply, Mar 13, 2019

Dear all
Pls updates last few day no work my Videocon setup box any problems
Pls call 9873569314
Customer ID 9407962
Another last options other d2h provider change

You do not get people's customer care. Call me for the last 5 days.

Thanks
Gour Krishna Shyamal
9873569313

d2h Customer Care's response, Mar 22, 2019

Dear Mr Shayamal,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

Roma Manwani

from Nagpur, Maharashtra

Our cabel operator is not giving us option to select channels which we want to see. And he is saying that there is no such system of selection and just pay rs 400 for all channel..this is the only offer we are getting from our operator..