[Resolved]  Trai — no after sale service from videocon d2h

Address:C/O PRAVESH JOHN MOBILE REPAIRING SHOP NEAR TADONG OUT-POST POLICE STATION, East Sikkim, Sikkim, 737102

Sir, My customer ID is 70478236 & i have been calling since a long time mailing also but it is very cheap after sales service that videoconn provides every time call executive assure me that my problem will be resolved within 24 hours engineer will visit but after that no one calls or comes my whole recharge amount April is now wasted please take a strict action against videoconn
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Aug 5, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Customer (rg123494),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Customer (rg123494),

We would like to inform you that your current account status is Disconnected, so kindly recharge your account to resume the services. If you still face any issue revert us back we will arrange an engineer visit regarding the signal issue.

Thanks & regards

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