Trai — no connectivity since last 15 days & speed never crossed 10mbps

Trai — no connectivity since last 15 days & speed never crossed 10mbps

D Desai Manish Jan 28, 2019 Jan 28, 2019 Surat, Gujarat

Very disappointed with airlink service My plan is for 50mbps but speed never crossed 10mbps Complained about it a number of times but in vein I called a number of times to customer care but could not connect & could contact after 50 attempts I visited to their registered address 2 times They assured me to resolve my complaint within 2 days but in vein So at last i am complained to authority No connectivity since last 15 days & speed never crossed 10mbps ADVERTISEMENT
Complaint Status [Jan 28, 2019] TRAI customer support has been notified about the posted complaint. Updated by Desai Manish Jan 28, 2019 Very disappointed with airlink service My plan is for 50mbps but speed never crossed 10mbps Complained about it a number of times but in vein I called a number of times to customer care but could not connect & could contact after 50 attempts I visited to their registered address 2 times They assured me to resolve my complaint within 2 days but in vein So at last I am complained to authority no connectivity since last 15 days & speed never crossed 10mbps Updated by Desai Manish Jan 28, 2019 Very disappointed with airlink service My plan is for 50mbps but speed never crossed 10mbps Complained about it a number of times but in vein I called a number of times to customer care but could not connect & could contact after 50 attempts I visited to their registered address 2 times They assured me to resolve my complaint within 2 days but in vein So at last I am complained to authority no connectivity since last 15 days & speed never crossed 10mbps Updated by Desai Manish Jan 28, 2019 No confirmation message from train about my complaint registration What is the authority above trai I want to complaint to it Please give details
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