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Trai — no transparency on d2h website

I have submitted my choice channels pack (Sr. No.[protected] through videocon d2h website on date 26.01.2019. Fta +paid channels and bouquet total count of channels are 100 for rs. 301/- included gst.
But there is no transparency on their website, the pack i have choosed is not visible on the website. Also i can't see details of the pack, i can't edit or modify the pack.
On 1st february 2019 i have shocked; they are showing channels as they decided.
Please give order to them; 1) provide copy of the pack choosed by customer. 2) do available the choosed pack on their website for access to the customer for edit and modify, keep transparency.
Raman karanjkar
no transparency on d2h website
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Complaint Status


[Feb 01, 2019] TRAI customer support has been notified about the posted complaint.
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