Trai — non activation of dth by cable operator - belagavi

Address:Ramteerth nagar, Belagavi, Belgaum, Karnataka, 590016

R/sir,
This is shri shivaraj suresh vanaki, ramteerth nagar, belagavi-590016,
Model : dvb-c8080cl
Stb s/n: [protected]
Cas id:[protected]

I have paid ₹.300/- for ₹.295/- (Gold pack kannada channel package) on 18th feb 2019. Cable operator entered in his books of records on same day.

But, still channels package not activated even after 48 hours. I contacted customer care no's[protected], 2405116, 2045110 & mob:[protected] almost 17 times for same query.

But no useful response from that side.

Kindly do the needful for me.

Delay in your service leads me to take further actions towards it.
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40.8% Cost is increase after your new rule for compulsory selection of DTH pack. Please reduce minimum cost of free channel of Rs.130 to 50 to 60 Rs. and maximum per channel cost from Rs.19 to Rs.10 for justify cost.

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