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Trai — non continuation of tata sky long duration pack even after training direction

Address:Near Lane no 16 & 17 ,Laxmi narayan nagar ,Bela, Post _RK Ashram ,Bela, Muzaffarpur, Bihar, 843116

Name sanjiv kumar.
Tata sky subscriber no [protected]
Sir
I have taken a tatasky long duration pack. Which was applicable till 23sep 2019. And i want to continue to that pack. But without my consent they have changed me to new terrif system. I want to continue to my old package. They are not taking my complain. On this new tarrif my tatasky duration will end on 10 aug 2019, according to them. So i wish to continue on old system.
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TRAI customer support has been notified about the posted complaint.
Apr 10, 2019
Updated by Sanjiv kumar230271 No action by tatasky taken till now.
Apr 13, 2019
Updated by Sanjiv kumar230271 No action taken yet. No response.
Apr 16, 2019
Updated by Sanjiv kumar230271 When I have taken a long duration pack till 23 sep 2019. After paying in advance how can tatasky change it unilaterally on the pretext of training order. This is just cheating.
Apr 16, 2019
Updated by Sanjiv kumar230271 Even after 9 days now action taken by TRAI. WHY?

TATA SKY has nothing to do with consumer complain. When I have taken a long duration pack after paying in advance. How can tatasky change it.
Apr 18, 2019
Updated by Sanjiv kumar230271 Nothing has been done against my complain.
Apr 21, 2019
Updated by Sanjiv kumar230271 No action taken on my complain. So i have dropped one multi tv connection. To cut down cost. And be remain on same per month cost prior to new system.
Apr 22, 2019
Updated by Sanjiv kumar230271 No action taken.
Apr 23, 2019
Updated by Sanjiv kumar230271 No action taken. Just sleeping on my complain.
May 03, 2019
Updated by Sanjiv kumar230271 No action taken on my complain. I want to continue my old annual pack. Till it's end period. Tata sky is force fully transfers it's customers to best fit pack. I don't want best fit pack.
May 05, 2019
Updated by Sanjiv kumar230271 No action taken on my complain. I want my long duration pack back till it's subscibed remaining period.
May 10, 2019
Updated by Sanjiv kumar230271 No action taken on my complain even after more than 1 month.
Complaint comments 
3 Comments

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Sanjiv kumar230271's [Complaint's author] reply, Apr 13, 2019
After 5 days no action taken.
Sanjiv kumar230271's [Complaint's author] reply, May 3, 2019
No action taken on my complain. Continue my annual pack. Subscriber ID 1106815739
Subscriber ID[protected]
Reply
No action taken on my complain.
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