Trai — not activating selective pack

Address:

V.P.O GATHUTAR TEH. DEHRA DISTT. KANGRA (H.P), Kangra, Himachal Pradesh, 176125

Sir as per your direction i select a pack under customer id [protected] on date 28 jan2019, but till the date airtel dth is not activating my selected pack dispite of number of time selecting pack and making call to company, they citing that the pack will activate with in 24 hr etc but could't activating, this month i has been spend 1000rs app., this is totally rediculas thing i faced in my life. I have all voice recoding of customer care and the massege i send to them to take apropriate action,
I become dispointed spending money after every 4-5 days. I heartly request to you please take appropriate action to resolve my problem.
Thanking you