Trai — payment done to siri but not activated

Address:yamunanagar, Yamuna Nagar, Haryana, 135001

I paid 257.24 rs to siti network on 2 march 2019 but after register 3 complaints unable to resolve problem. Local cable oprater refuse to provide help every time i call they give me 24 hours, 48 hours alredy passed but no solution. I mail 3 times to customer care but they dont ever reply on mine single mail please do the needful. I have submited my transid 10 times but not getting any information
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