Trai — prepaid mobile amount deducted without proper reason

Address:	Mumbai City, Maharashtra, 603113
Website:	www.ideacellular.com/customer-care/contact-us

Hi team,

I'm idea telecom user, past 10 years using this network. I have currently using 449 plan, and i'm using every day internet and calls,

Today (18th oct 2018), used with same as i using previose days, so, suddently shocked that my data balance as well as main balance 288rs. Got deducted, instantly i called customer support. Thay are giving proper reason to me, how data and balance used such type info.

Hence reaquesting you to check this issue and help me to get back my money asap.

Thanks & regards,
Mohd pasha
Mob. No [protected]