[Resolved]  Trai — Refuse My request for upgrade box

Address:Videocon d2h dth servise provider

Sir, kindly refer my videocon custmor id[protected]. i talk to videocon customer care agent for upgread my existing box. She ask me you have to be recharge the box with in 24 hrs. For rs 2499. I ask her in my account balance rs 93000 in advance. She told me you dont rechage with in 24 hrs. She cut my call. Then i write the email this time they ask me this servise temporary not available in your city. In my city so many friends use xtream box which is not available in my city. They block my email.so i request you kindly take action against videocon d2h please.
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Aug 9, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Customer(Katoch27),

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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