Trai — regarding activation of my videocon d2h account

Address:

Flat no 240, Alekhya Towers, Bairamalguda LB Nagar. Near Sagar Ring Road, Hyderabad, Andhra Pradesh, 500079

I've tried for the last 3 months contacting customer care, calling engineers and area heads but yet my account is inactive.
I had spent around 1500/- Rs already (200 Rs recharge two times + 650 Rs connection change + 450 set-up box ) yet there is no resolution.

I've no idea what is going wrong and whom to contact. Customer care simply takes a complaint, the engineer gives a call and tells me it will be resolved, sir.

But till date for last 3 months, my account is still inactive and I already lost 1500/- Rs on it.

My customer ID:[protected]