Trai — regarding asianet digital tv channel updation status

Address:Ernakulam, Kerala, 682024

To whom so ever concerned,
This is regarding my digital tv connection with asianet... I have payed for this month as per the new trai guidelines.. For a asianet gold hd and a bouquet of sony entertainment at the asianet office in pallarivattom. They said it will be activated in 24 hrs and yet i am not getting many of the channels and none of the sony channels for which i have payed. When i calls the customer service one agent said to switch on the set top box and wait for 20 min.. It still didn't work and when i called again another agent said that the bouquet for which i have paid is not reflecting in their system... I request you to take some action against asianet as i am not getting the channels for which i have paid and i think it is my rite to get the service as a customer

Regards
Harish
My customer i'd
Ga91096479
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