Trai — regarding channel selections - videocon d2h

Address:Bangalore, 560102

As per trai rules, we need to choose 26 compulsory dd channels and 75 pay or free channels, but videocon d2h is not giving me such option to choose, according to videocon d2h, i have to choose compulsory all fta channels which is 186 channels, i requested them to remove the free channels which i don't want to watch, but still they are telling me it is compulsory and channels cannot be removed... I don't understand when i am not interested to watch those channels, they are forcing the customers to view those... They are telling videocon d2h don't have their provision to do that...
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Please seez the lic no of videocon d2h service due bad service.
thabks
d2h Customer Care's response, Mar 22, 2019
Dear Ram,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
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