Trai — regarding hathway internet

Address:New Delhi, Delhi, 110005
Website:www.hathway.com

They took 3 months advance and didn't provided the service. We have been calling customer care and salesman for 3-4 hours everyday. They are reluctant to solve our problem. They register our issue and mark it resolve without doing anything. We have tried reaching their senior officer but we are unable to do so because o[censored]navailability.
We are severely disappointed with the service and feel cheated.

Kindly help us with the issue. We want some penal provisions against them and ensure their accountability.

Hathway connection/account number - [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Jul 16, 2017
abhijeetobra's response
Please do something sir
Complaint comments 

Comments

Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Sir, my aircel number[protected] is in ISD. Here are rs250 balence in my number but incomming call bloked by company.they says for recharge rs50 then incomming call will be activate. I have done my recharge but incomming call not activate. And company avoid my call.
Sir, please do something..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information