Trai — regarding to bad customer support from airtel

Address:

Bangalore, Karnataka, 560087

Hi,

I am a. Harshavardhana reddy. I raised a so many complaints on network issue for last 10 days. But they didn't update the any improvement on my complaint whatever i raised. Every time they sent one reply for every what ever i got. Even customer support & higher officals are also unfit to solve the issue. This is the common reply for every mail whatever i sent.

{dear harshavardhan reddy,

Greetings from airtel!

This is in reference to your email regarding internet speed issues while browsing on your airtel mobile number [protected]

At the outset, we regret the inconvenience caused to you.

We would like inform you that we have acknowledged your issue and working on it with top priority. We value our customer's feedback. We would like to assure you that your feedback will be used to improve our products and services to ensure that your experience with airtel is a pleasant one.

We would like to inform you that we are continuously working on expanding our network and your inputs are taken for future network planning.

We request you to mail for nodalofficer. [protected]@in. Airtel.com for further assistance.}

Please take action against them.

Thanks & regards,

A. Harshavardhana reddy

+91-[protected]