Trai — service of aircel no. [protected] not working since last 20 days

Address:Sangrur, Punjab, 148001

My aircel no.[protected], punjab circle services not working since last 20 days. I have raised the complaint care. [protected]@aircel.co.in but they not resolve my complaint. I also demanded to provide the portability code for my mobile no. Due to not availability of network on my no. But they refuse to give the probability code to me. They says we send portability code registered mobile no. But register mobile no. Service not working since last 20 days. I am completely suffer due to that reason so many urgent call and messeges received on that no. But due to poor service i suffer to much loss. Kindly help to provide the portability code of my mobile no. & refund the my balance amount through the cheque to me. And also raised the penalties to company to due that kind of bad services.

With regards

Gaurav garg
Contact no.[protected]
&[protected]
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Comments

Dear Customer (gaurav2491),

We regret the inconvenience. This to inform you that network issue at your mentioned number will need some time to get rectified. We request you to kindly cooperate with us.
Please note that we will not be able to share the timeline for the same currently. However, any progress in the same will be intimated to you.

Regarding your UPC, kindly visit your nearby Aircel store for better assistance along with the following documents:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. Concerned Aircel number

Warm Regards,
Aircel Social Media Team

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