Trai — siti cable not following trai guidelines on tv channel choice in behala kolkata
Kolkata, Kolkata District, West Bengal, India
SuSumonto Bose on Feb 12, 2019
Even though channel choice list was submitted to lco the following pack was loaded against my card. Details given below :
Vc no [protected]
Account status : active
Subscriber id 15634808
User name : sudeshna bose
Your current packages
Sr no package/channel name packcode billing cycle package
1 popular-bengali snl kol-1 30781 30 days dpo pack
Package start date package price
Unique channel count 106
Network capacity fees 150
Gst 18 % 38.13
Total package price 249.99
Online modification is also dsabled. Screenshot attached.
Modify your existing pack
Popular-bengali snl kol-1 30781 30 days dpo pack 31-jan-2019 61.86
* package/channel can be deleted after 30 days from the package start date.
Add a new dpo / broadcaster / ala carte pack
Kindly take necessary action.
[Feb 12, 2019] TRAI customer support has been notified about the posted complaint.
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