Trai — tata sky channel pack are not active

Address:

Sonbhadra, Uttar Pradesh, 231216

Dear sir
I am a cosumer of tata sky my suubscriber id [protected]. The tata sky associates are not helping us to make my pack they are doing notorious activity. I have talked to tata sky associate several time they are making a pack that is useless for me and they compel me to buy it. They are blood suckers company and looted the consumer anyway. They told to his consumer go on the website and choose your pack, please sir tell me in my village my old parents how will manage this.
Please help me,
Yours
Vinay kumar singh
[protected]