Trai — tata sky dth id [protected]

Address:

117 h2/13 pandunagar kanpur, Kanpur, Uttar Pradesh, 208005

Sir my tatasky id is[protected] and i reside in kanpur, on 06/05/19 my tv showed. Video signal not detected. I complaint to tatasky. A technician came and restarted the tv and the services came back.in a few minutes the problem reappeared saying video signal not detected. He told me me that the setup box was defective and i will have to pay rs450/ for the new box. He then changed the box and went away taking the old box with him. As soon as he left the same problem reoccurred. I had his mobile number since he had called before coming and told him to bring back my box since the problem was not solved by new box, he said that he will come. But he did not come. So on07/05/19 i lodged another complaint with tatasky. A new technician appeared this time and took no time in seeing what wa wrong, he said that some how the timer was activated and after restarting the connection services came back for for that fixed period. By chance the technician who came on 06/05/19 and had installed the new box also came in front of the other technician, i asked him about my old box to which he replied that he did not bring along. The new technician told him that thre was no trouble with the box. Only setting problem was there. He told me to write to higher authorities to retirn your box. I wrote them and they said after having a talk with their technician that i shall not be charged for the new box but the old box could not be returned. On
9/05/19 all of a sudden tatasky deducted money from my account an d where there was rs19/ balance it showed minus 485/. I am being forced to pay for the inexperience of thier technician, and they have stopped my services and deactivated my account