Trai — tatasky additional channel added but not showed nd some channel included my package i could not shown in my settop box

Address:	Cooch Behar, West Bengal, 736101
Website:	[email protected] and [email protected]

I'm samrat guha from cooch behar, west bengal using tatasky settop box bearing customer i'd [protected] and reg ph no is [protected]. Today form 12pm i'll trying to add a sports channel but i could get bearly any responce or assistance about that i tried over phn it said busy check the number...in whatsapp i tried as ur tv screen showed it replied shortly channel will be added bt that shortly means 5 hrs i didn't thought... Nd lastly i tried from tatasky app updated my pack and add the channel bt the result is same... Nd this not the first time it happened to me it happened quite frequently is this your customer service more over i hvto activate which is on my pack with miss call what an awful job that was what r u think we hv endless time to waste upon u... Thn i'm sorry u r wrong if this continues thn i'll be move to consumer court against you with customer harassment case... Nd change my dth connection to another company... Good evening and good bye after this msg they dont replied me bt the channel i'm talking about is not shown on my tv and they charged fr that..