[Resolved]  Trai — the videocon d2h is not allowing removing of channels

Address:1st floor,techweb centre,new link road,Oshieara,Mumbai, 400102

My customer id no is[protected]. Today i called the customer care to avoid the pay channel of all sports. But the are telling that the same are inclusive of your package. I am not willing to pay for this. Also telling that if i cancel that channel, your other channels also automatically seen delate.
Sir
What the use of trai to this.
I want to avoid that channels
Awaiting further action.
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Aug 9, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Sadanandan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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