Trai — trai regulation not implemented
Thiruvottriyur, Tamilnadu, India
RaRaj Muthu on Feb 19, 2019
I have connecction of dth the provider is d2h (Earlier videocond2h) they didn't allowed to choose channel list what we want for fta as per trai freedom of choose should be given except dd channels we have to choose (Dd channels 25. Other than the dd channels) for the fta channels of 100...75 channels should be given as per our choise but they said it can't. From february 1 onwards i cant contact the customer service of my service provider (D2h) they didn't give correct package channels (Broadcoster bouqets) some channels are not given... But they deduct amount including that channnels and instead of rectifying my complaints they said "if you dont want our service you may go to others" and i asked them complaint to consumer court they said "you can" but before that i want make sure with trai pls rectify this problem and clarify the freedom of choose... Before this regulation my dth amount was low but now amount gone high and my blood pressure also... And also i cnnot contact your's contact nos also mentioned in trai website the calls says check the no you have dialled... So pls resolve my problems
[Feb 19, 2019] TRAI customer support has been notified about the posted complaint.
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