Trai — Trai Reliance gsm is not letting port out to idea

Address:Jaipur, Rajasthan, 302033

As i am using reliance gsm postpaid from 3 years and above and now they are not let me out from their network to port to idea network as their network and voice quality has gone worse. As i have made payment in time and balance has left out and now they are saying "there are subsisting contractual obligation from the subscriber agreement". And their customer care people not give and proper response as my number is very old i can't loss this number. So as trai has to solve our problem.
So kindly do justice to us.
Vishwanath pratap singh
Director
Ninenetics technologies pvt ltd
[protected]
Alternate number
[protected]
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TRAI customer support has been notified about the posted complaint.
Jun 26, 2017
Updated by vishwarajpoot
Request for Port In via O1-[protected] has been rejected due to "There are subsisting contractual obligation from the Subscriber agreement"

this is the email and message l got on 24th after resubmitting my details to idea, please help whom to contact
Complaint comments 

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Dear Vishwanath,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
vishwarajpoot's [Complaint's author] reply, Jun 26, 2017
Request for Port In via O1-92957179003 has been rejected due to "There are subsisting contractual obligation from the Subscriber agreement"

this is the email and message l got on 24th after resubmitting my details to idea, please help whom to contact
vishwarajpoot's [Complaint's author] reply, Jun 26, 2017
the call drop issue and network issue is really getting worse day by day, if you can't help me then let me know l can consult to my legal team
Please let me know asap as l am in a great problem, nor people are able to connect me and nor l use to make call and l can't even do one call properly please help me

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