Trai — unable to dth hathway

Address:

New Delhi, Delhi, 110015

Dear team,

I had purchase new hd dth connection (Dth no:[protected] for hathway with one year recharge from 23rd nov 2018.
But now we are unable to view maximum channels only few channels (Free channels) are coming on connection from 1st feb 2019.

We are unable to view all channels after pay money for one year and i have regular followup with my cable operator but one single person respond.

And i had already update complaint to national consumer for the same matter. My complain no is 1160980.