Trai — videocon d2h activated channel 107 without my permission

Address:

Aminabad, Lucknow, Uttar Pradesh, 302016

Dear sir my cust id is 23695284. Videocon d2h activated star bharat on 27july and charged rs 12 without my knowledge and permission and today i received msg...
Enjoy star bharat ch#107 free till next recharge, thereafter it will be chargeable @ 50% less i. E. Rs.5+gst for first 2 months & rs.10+gst/mnth thereafter. T&c

I called cust care and asked for the same he told me its activated automatically from their side but will be deactivated after 28days login period only and amt deducted cant be reversed. He told me that they have received such complaint from hundreds of customers since morning but he is helpless.

Dear sachin aggarwal your complaint no.[protected] for customer id 23695284 has been registered and will get resolved till sunday, july 28, 2019 07.34 pm

Is this the way. I complained on twitter also but no reply. Can u help and stop them in frauding crores of subscribers.