[Resolved]  Trai — videocon d2h balance related

Address:H. N 17 LIC COLONY AZAD NAGAR HISAR, Gali no 1, Hisar, Haryana, 125001

I am purchased a d2h connection on 13 june 2019.i am purchasing it annually plan introductory value combo pack worth is rs 2300. But received only 6 months balance when i am call customer care they dont solve my problem. When trying nodal officer they give me customer numbers. Please help my customer id is[protected]. Contact no is [protected]. They also change my pack without any call or any communication. Please help me out with this problem
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Mandeep,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
 

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