[Resolved]  Trai — videocon d2h company

Address:29/2 Naveen nivas ashwath Nagar Sanjay Nagar main road Bangalore, 560094

Sir,
After selecting the desired package with Videocon d2h I recharged for 350 rs for 1 month on 6/3/19 and now the company is telling again to recharge on 23/3/19
To continue my package is only 346/- per month then how they have deducted the amt before 30 days. The customer care of company is also not responding properly.
Please take action against them it is a fraud act of the company, they are harassing customer and also looting them.
Thanking you
Harshul Jain
harshul.jain.[protected]@gmail.com
Customer I'd :- 5374608
[protected]
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Aug 8, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Comments

Dear Harshul,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Harshul,

We would like to inform you that your current package is activated for the amount of Rs. 347.10(including 18% gst) for the monthly subscription.

Regards,
Team d2h

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