[Resolved] Trai — videocon d2h, complaint not resolved no:[protected] given on 18/5/2019
Sasandy240 on May 21, 2019
My customer id 47399748 i have multiple connections on it (3 connections) i have this connection since 7-8 years. I have complained to them about ncf charge which is rs.50 for second and third connection few days back but now they are charging 153.4 rupees each when complained they are not responding properly while their website to clearly states rs.50 each for multiple connections and just extending the time to solve the problem nor i am able to see my cards on their website so i can select my desired channels for which to i have said please solve the problem so i can select my channels online and reduce the ncf charge.
Complaint marked as Resolved May 30, 2019
For now my Ncf charge is solved and but hope i wont have to face this again.
[May 21, 2019] TRAI customer support has been notified about the posted complaint.
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