Trai — videocon d2h does not give all channels as per selected plan.

Address:

Rohtak, Haryana, 124001

My videocon d2h channels are not working from last two days. I called up several times throughout the day but didn’t get a single good response from videocon d2h representative. It shows very unprofessional and annoying behaviour. Could u please response to me, by which time my all channels starts working. I am very frustrated from videocon d2h. No one representative give the single answer to resolve my problem.
My costumer id is[protected]. I have attached the copy of my recharge pack.