Trai — videocon d2h id[protected] set top box | |||
Sir, Complaint number[protected] provided on 17.5.19, earlier complaint no.[protected] I have made several email requests and several visit to service centre for solving the complaint pending for 8 months. None of the officials have shown any responsibility to resolve the issue till date. The connection which was disrupted during flood in august 2018 and company officials could not replace the set top box taken from me at ernakulam service centre. As per the advice of service centre an amount of rs.600/- was recharged in customer id[protected] using paytm for rs.600 vide order id [protected], 04:57 pm, feb 11, 2019 and an amount of rs.750/- was remitted to m/s. Dish infra services private limited at idbi bank, ifsc ibkl0000109 with a/c no. [protected] vide imps ref no.[protected] on 05.04.19. Videocon d2h is not taking any action to restore the service disrupted since august 2018. Details complaint is attached herewith for your ready reference. I request your good self to take appropriate action against the erring company which blatantly violated the law of the land. Thanks and regards Mob [protected] Was this information helpful? | |||
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TRAI customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
I am complaining from last three months that some channels are not working shows error 200 even i take a one year package of independent dth and some channels are sometimes work otherwise they are also dont work my independent dth serial no. is [protected] plz solve the problem as soon as possible
Dear Saji,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Saji,
We would like to inform you that as per our records old STB replacement/swapping has been done on 10 June 2019 from our end. Kindly let us know if you need any further assistance.
Thanks & regards
We would like to inform you that as per our records old STB replacement/swapping has been done on 10 June 2019 from our end. Kindly let us know if you need any further assistance.
Thanks & regards
Dear Saji,
We apologize for the inconvenience. We have re-escalated your concern to our team and will get back to you with an update soon.
Thanks & regards
We apologize for the inconvenience. We have re-escalated your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Saji,
We understand that your complaint is resolved now. Kindly let us know if you need any further assistance.
Thanks & regards
We understand that your complaint is resolved now. Kindly let us know if you need any further assistance.
Thanks & regards
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DD sport is a free channel and we are regularly watching the same channel on DEN FK cable Moradabad UP. But on first world cap match beetwen India and south africa broadcaster stopped this channel intentionally so that people purchase paid channels to see wold cap.