Trai — videocon d2h is cheating in providing services

Dushasana Mahanta

Address:

Koraput, Odisha, 764020

Services of. A few subscribed channels are not available to view
I am using videocon d2h service. Recently a few subscribed channels like sony and b4u music are not available to view. To know the reason i have been trying to talk to the customer care but they are putting my call for more that 15 minutes and disconnecting it
Need a solution for this

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TRAI customer support has been notified about the posted complaint.

Jan 18, 2020

Updated by Dushasana Mahanta Subscriber id[protected]

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Dushasana,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Saurabh Ruikar

Respected all,
I am done my vediocon D2H recharge online payment, of Rs.277 at 18/1/2020 but still not Service started, & payment of Rs.277 is debited from my bank A/C.
I have many call’s to customer care but they have not respond my call & telling me wait for 2 hrs...from last 4 days

d2h Customer Care's response, Jan 22, 2020

Dear Saurabh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards