Trai — videocon d2h is not letting to login

Address:

560072

1. My customer ID is[protected], even using proper ID Videocon is not giving option to login.
2. If forgot password is given email id entered is showing incorrect credentials
3. If tried to create using same email id showing already exists
4. If phone number or customer id is entered Videocon is not sending otp
5.Even after repeated calling to customer care they are not responding to calls
6. Not even able to login to choose channels