Trai — videocon d2h poor service
Kolkata, Kolkata District, West Bengal, India
RaRaycalonline on Feb 20, 2019
I am a videocon d2h customer. My cust id is 80050199. From february 1st i am. Not able to aee any channels. After repeates call to d2h helpline they yold. Me. To choose pacl as per trai norms. I dod but till date after successful submiaaion of. My subscriber requeat i ammunable to view major pay channels but on the subscription it has been charges to me. Moreover they are asking for additional inr 200 for engineer visit to fix it on my site. But fact is i am able. To view few channels so why 8 will. Pay them extra 200 for viait as. My stb is worling fine.
They are kisguding their customers and cheating money from them.
Please take urgent action.
West bengal circle
Cust id 80050199
[Feb 20, 2019] TRAI customer support has been notified about the posted complaint.
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