Trai — videocon d2h service not available even after recharge
Pune, Maharashtra, India
KeKeks23 on Jan 3, 2020
Yesterday i recharged by d2h account with 776 rs its more than 10 hours, the videocon d2h service is not started, i am experiencing this second time in a weeks time.
All i can see is e18-4: sorry you have insufficient balance error on the screen
Last week also i recharged with 300 rs & service was not available for 7 days, they deducted 200 rs for engineer visit though that visit was not helpful & engineer did not do any thing to solve the issue.
Whenever i am trying to their customer care, they are saying their server is down & they can not see the details of the customer.
[Jan 03, 2020] TRAI customer support has been notified about the posted complaint.
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