Trai — wrong and additional pack activated by company

Address:	Chandigarh, Punjab, 160101
Website:	TATA DOCOMMO

Wrong and additional pack has been activated in my mobile. I called at customer care on 22.01.2018 and ask to activate pack of rs.125.- but they activated the pack of rs.229/- and same day i called back to change the pack. They told will activate correct pack and balance will be refunded. But no response i got. And all the time they said call back system is not working. Other side they also activated other pack of beauty tips and charged rs.45/-. I request to resolve my problem. And refund the amount. Customer care executive do not help at all.