While dealing with this company we feel harrassed and cheated. They have taken the initial payment of inr 102000/- on july 18th for the said italy and switzerland holiday package for immediate flight bookings of the promised itinerary.
The next morning (19th july '19) they didnt pick our calls, no updates from them and next evening they are asking of 15k more stating that the flight costs is increased.
And now on july 22nd they are asking for immediate payment of inr 70000 more in order to freeze the flights. They said the exact same thing while taking the initial amount from us on july 18th and still they haven't been able to book the flights in 5 days.
We find this all inappropriate and it is evident that they are not able to fulfil their commitment as promised and on top of it they ask for more money
While we ask for a refund of total amount they keep on giving vague responses through their emails.
We need our total refund back. All our communications with them are well recorded. We would go for legal course of action against them in this matter.
We are seeking expert advice in that matter. Was this information helpful? | 
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