[Resolved]  Cleartrip and Ginger Pondicherry — Clear Trip is pathetic

Address:

Bangalore, Karnataka

this is with reference to the hotel booking that i made online from
cleartrip.com for ginger hotel pondicherry with (TRIP ID[protected]) .
I got the cofirmation email , sms from cleartrip regarding the
room booked in ginger pondicherry. I drove from bangalore to
pondicherry but to my utter dismay what i found that all the rooms in
ginger pondicherry were already full and the hotel staff bluntly said
that they didnot have any record formy bookings..
Ginger hotel people asked me to call cleartrip , and when
i called clear trip people they told sir your room is already booked
then how come ginger hotel cant give you
the room.. After calling them manytimes in the end they told me sorry
and told me that they will refund
the charges. What the hell is this...

If there was no room then why cleartrip allowed me to book this was really
pain. As i wanted to send Clear Trip guys a legal notice .. As there was no
good hotel availabe in pondicherry on that day, unfortunately i had to
drive back to bangalore on the same day. I suffered a lot of pain because of Clear trip guys...
This way i wanted to show Clear Trip a lesson that they should not
repeat such case again
I had sent this many times to clear trip customer care email id, but they never bothered to reply me for the same..
So i want clear trip sue clear trip for the same..

Abhi