Travel Raga Holidays — they are only concerned with money

Address:

Mathura, Uttar Pradesh

Booked a package for Kashmir, at starting before confirmation of package they called three times a day as if they are very much concerned about our package and problems but after confirmation handling over the advance they just neglect on what they say want the full money before the package begins but earlier that u we can give them money after arrival. And the problem is not only with the money, the service which they give is not upto the mark and the hotels which they tell very good and furnished are just some pieces of junk in dustbin. They gave us a deluxe houseboat and when we reached there we found that our booked rooms were given to someone else and when we tried to contact them they just changed our houseboat and given us an another one and for that changed us 8000 more. They hadn't called us even a single time after payment for problems which we were facing. We are very upset of there service in the package given. I think we should go to consumer court...