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[Resolved]  Travel Triangle — amount increased after taking booking payment

The worst site for booking your package. I have booked one honey moon package for bali. At the time of booking i was asked 95 thousand and after that they give me some discount of 5 thousand and one discount coupon we use and package become some around 87 or 88 thousand. Than after having a discussion i paid 40 thousand rupees, after having that payment agent requested me to 5 thousand extra and he says that now flight amount has been increased. And u have to oay extra amount. Moreover, manager sharat of trip advisor was so rude and he even said this to me that we didn't asked u to pay by credit card their was multiple other option as well (As i was charged extra on paying by credit card) moreover trip was planned for 5 days and 4 night which they start from 18th and flight which they were offering was in the night of 18th and 19th they were reaching bali.. Even they said either pay 5 k extra or we we will cancelling your booking.. As per me it was pre planned fraud. First offer discount and after payment ask for more money.
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Complaint marked as Resolved Jun 3, 2019

Complaint Status


[Apr 29, 2019] Travel Triangle customer support has been notified about the posted complaint.
Updated by [email protected] Apr 29, 2019 Amount which I have payed was 30thousand 500 rs. Not 40 thousand
Verified Support
Travel Triangle Customer Care's response Apr 29, 2019 Hello Akanksha,

We are sorry to hear about your experience. Please share your Trip ID/contact details, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle
Updated by [email protected] May 01, 2019 I have just received one email from the custimercare centre where they were supposed yo call me within 24 hrs .. however no response received from thr end. Except the call from travel ager for cancellation of my booking
Verified Support
Travel Triangle Customer Care's response May 01, 2019 Hello Akanksha,

We are looking into the matter. Kindly allow us some time.

Regards,
Aditi | Team TravelTriangle
Verified Support
Travel Triangle Customer Care's response May 03, 2019 Hello Akanksha,

As communicated by our team, resolution has been provided. Please let us know in case you have any further queries.

Regards,
Aditi | Team TravelTriangle
Complaint comments  2 Comments     Updated: ShareTweet

Comments

(Booking ID: 4566486)
Contact no. Has been already shared by email. 2 days before.. also travel triangle customer care has also notified however no one called even they were supposed to contact m with in 24 hrs
They have made the status as resolved though they didn't even called me asked me about the problem.. still acceptable from this fraud website. Now they promised yo refund my amount with in 4 to 5 days and its bng more than 15 days still no refund .. every day said it will get refund either today or by tomorrow. Before of this type to fraud website. Plz notr if my complete amount would not be refunded with in 2 days I have launch a legal complaint against this website. Where I ll keep your first fraud as well

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    Travel Triangle
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    Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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