[Resolved]  Travel Triangle — amount increased after taking booking payment

Address:New Delhi, Delhi

The worst site for booking your package. I have booked one honey moon package for bali. At the time of booking i was asked 95 thousand and after that they give me some discount of 5 thousand and one discount coupon we use and package become some around 87 or 88 thousand. Than after having a discussion i paid 40 thousand rupees, after having that payment agent requested me to 5 thousand extra and he says that now flight amount has been increased. And u have to oay extra amount. Moreover, manager sharat of trip advisor was so rude and he even said this to me that we didn't asked u to pay by credit card their was multiple other option as well (As i was charged extra on paying by credit card) moreover trip was planned for 5 days and 4 night which they start from 18th and flight which they were offering was in the night of 18th and 19th they were reaching bali.. Even they said either pay 5 k extra or we we will cancelling your booking.. As per me it was pre planned fraud. First offer discount and after payment ask for more money.
Was this information helpful?
No (0)
Yes (0)
Jun 3, 2019
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Apr 29, 2019
Updated by [email protected]
Amount which I have payed was 30thousand 500 rs. Not 40 thousand
Verified Support
Apr 29, 2019
Travel Triangle Customer Care's response
Hello Akanksha,

We are sorry to hear about your experience. Please share your Trip ID/contact details, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle
May 01, 2019
Updated by [email protected]
I have just received one email from the custimercare centre where they were supposed yo call me within 24 hrs .. however no response received from thr end. Except the call from travel ager for cancellation of my booking
Verified Support
May 01, 2019
Travel Triangle Customer Care's response
Hello Akanksha,

We are looking into the matter. Kindly allow us some time.

Regards,
Aditi | Team TravelTriangle
Verified Support
May 03, 2019
Travel Triangle Customer Care's response
Hello Akanksha,

As communicated by our team, resolution has been provided. Please let us know in case you have any further queries.

Regards,
Aditi | Team TravelTriangle
Complaint comments 

Comments

(Booking ID: 4566486)
Contact no. Has been already shared by email. 2 days before.. also travel triangle customer care has also notified however no one called even they were supposed to contact m with in 24 hrs
They have made the status as resolved though they didn't even called me asked me about the problem.. still acceptable from this fraud website. Now they promised yo refund my amount with in 4 to 5 days and its bng more than 15 days still no refund .. every day said it will get refund either today or by tomorrow. Before of this type to fraud website. Plz notr if my complete amount would not be refunded with in 2 days I have launch a legal complaint against this website. Where I ll keep your first fraud as well

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travel Triangle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    582
    Pending
    66
    Resolved
    326
    Travel Triangle Address
    Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
    View all Travel Triangle contact information